Health Care Quality and Patient Safety -

Overseas Medical Mission Center

Overseas Medical Mission Center

Health Care Quality and Patient Safety

[Online Courses for Health Care Quality and Patient Safety]

Patient health care quality and safety is the crucial factor for medical service and sustainable development of the hospital. CCH constantly organized training course for medical staff from overseas and the course of health care quality is one of the modules of the curriculum. However，because of the COVID-19 pandemic impact，the training was transformed as an online course to continue providing the knowledge and case study for the medical staff who is eager to improve medical care.
In this series online courses，there are 8 topics will be shared mainly by Mr. Hsu-Tung Chang，Deputy Director of Quality Management of CCH，including the International Patient Safety Goals，Actionable Patient Safety Solution，Evaluation Tools，How to Design A Clinical Audit，Root Cause Analysis Lecture，Data Validation and Proactive Risk Management - Failure Modes Analysis as well. Please click the following link for the different topic videos.

Playlist(Click here)

Post-test & Satisfaction survey(Click here)

Training Courses Agenda

No	Topics	Description	Video Link (English)
1	International Patient Safety Goals IPSG.1-3	● Goal-1 Identify Patients Correctly ● Goal-2 Improve Effective Communication ● Goal-3 Improve the Safety of High-Alert Medications
2	International Patient Safety Goals IPSG.4-6	● Goal-4 Ensure Correct-Site，Correct-Procedure，Correct-Patient Surgery ● Goal-5 Reduce the Risk of Health Care–Associated Infections ● Goal-6 Reduce the Risk of Patient Harm Resulting from Falls
3	Actionable Patient Safety Solution	● Introduction Patient Safety Movement Foundation，PSMF ● Intorduce 18 Actionable Patient Safety Solutions，APSS
4	How to Design Performance Measure	● How to set priorities for clinical audit ● How to formulate objectives for a clinical audit ● How to decide on stakeholders and how to involve them ● How to decide on the number of cases and method of case selection ● How to select a data collection strategy
5	Root Cause Analysis Lecture	● Incident description ● Investigation report ● Approximate factors ● Cause and Effect ● Diagram ● Root cause ● Action Plan ● Lessons learned ● RCA implement tracer
6	Team Strategies & Tools to Enhance Performance and Patient Safety Team STEPPS	● Team Structure ● Communication ● Leadership ● Situation Monitoring ● Mutual Support
7	Lean Management	● Overview of Healthcare System and Its Challenges Lean Hospital Concepts Lean Healthcare & 7+1 Wastes ● Lean Tools and Techniques
8	Proactive Risk Management - Failure Modes Analysis	● Risk identification ● Risk prioritization ● Risk reporting ● Scope，objectives，and criteria for assessing risk ● Risk management，to include risk analysis ● Management of related claims