Hospitalization procedures:
(1) Before your scheduled hospital stay, the hospital admissions center
will notify you by phone when it is time to begin the admissions
procedures. If you cannot come at the scheduled time, please contact
us right away to make arrangements.
(2) Within 4 hours after you have been contacted, please bring the
patient's national insurance IC card, ID card, and the consignor's ID
card to the hospital admissions center in exam room #84, 2nd floor to
begin admissions procedures.
(3) If you have received notice for the hospital stay or have already
finished admissions procedures, you need to report to the admissions
center or nurses station. If you do not show up within 4 hours, your
originally scheduled bed will be cancelled.
(4) Proceeding with hospitalization procedures
1. On the specified date/time the patient will go to the admissions
center in exam room #84, 2nd floor to begin hospitalization
procedures.
2. The patient must go to the admissions center counter to sign the
[hospital stay agreement] and proceed with hospitalization
procedures.
3. Report to the ward's nurses station. The ward personnel will give
you an orientation of the facilities and explain necessary details.
(5) Admissions center (exam room 84, building 2) hours of operation:
*Monday-Friday: 8 a.m.~5:30 p.m.
Saturday: 8 a.m.~11 a.m.
*All other times, please go to the administrative office in consultation
room # 41 on the 4th floor, building 1 to process.
Fee guidelines
(1) The hospital stay co-payment rate will be based on the type of room
and the length of your stay.
Please see the co-payment rate chart below:
Critical care room: |
1-30 days |
31-60 days |
above 61 days |
|
Co-payment rate: |
10% |
20% |
30% |
|
Chronic disease room: |
1-30 days |
31-90 days |
91-180 days |
above 181 days |
Co-payment rate: |
5% |
10% |
20% |
30% |
(2) The maximum co-payment for hospital stays below 30 days is
NT$26,000. There is no co-payment limit on stays above 30 days.
(All national health insurance regulations are subject to the guidelines
set forth by the National Health Insurance Bureau)
(3) Non health insurance related items must be payed by the patient.
(4) Sick room fee guidelines
1. For those being admitted to National Health Insurance designated
sick rooms(4 persons to a room), there will be no extra sick room
charge.
2. For those wishing to stay in rooms not covered by National Health
Insurance, 2 person rooms and above(includes single, double, and
top-grade rooms) Please see the per day room difference fees:
*Double room: NT$1500-1600 per day.
*Single room: NT$1900-2800 per day.
*Obstetric and top-grade rooms: NT$2500-3800 per day.
3. With regards to insurance sick room fee calculation, you will be
billed starting on the day you were admitted up until and excluding
the day of your discharge from hospital. (National Health Insurance
medical code: regulation 33)
4. The correct room fees are set by the hospital stay department and
are subject to change.
Applying for documents
(1) If hospitalized patients need any type of medical certificates, you will
have to apply at the nurses station before you are discharged from
hospital. You must have the patient's original ID card or household
registry booklet when you apply. When you come to pick up the
documents you must present the patient's proof of ID. After being
discharged from hospital, register for a consultation. You must have
the patient's or a representatives letter of entrustment to proceed.
(2) You will receive an official receipt after you have settled your charges.
If you need to make copies of certificate records for personal
insurance or other reasons please apply at the administrative office
while you are being discharged. If, after being discharged from
hospital and you need to apply for certificate records, the patient or
the consignor need to bring the patient's official ID in order to process.
Hospital discharge procedures
(1) Patients must go to the administrative office in their respective
building to begin hospital discharge related procedures.
(2) Our administrative office will contact you by phone to settle your fees,
discharge from hospital, issue prescriptions, and to give return
appointment slips. After you have payed your bill you need to return
the 'discharge examination form' to the nurses station. Then go to the
1st floor pharmacy to pick up your medicine. After this, you are done
with the hospital discharge procedures.
(3) If you are discharged from hospital after normal operating hours and
cannot receive a concise bill because the computer system is closed,
you will be required to pay for set costs before leaving. You will then
be required to return during normal hours with your advance payment
receipt to settle your bill. You will then be issued an official receipt and
refunded for any overpayment.
(4) If, for any reason, we are not able to give you a consolidated bill for
your medical fees during your hospital stay, after you have left
hospital, you will need to return to settle your outstanding fees. We
apologize in advance for any inconvenience. |