1. All inpatients shall have equal access to appropriate medical
service regardless of type of illness, sex, ethnicity, place of residence, social standing, and age.

2. Every hospital employee is required to display name badge or personal identification. Patients reserve the right to refuse medical services proffered by unidentifiable personnel who fails to display identification.

3. Upholding the concept of “patient-centered medical care”, the staff physicians are obligated to explain to the hospitalized patient or the accompanying family information regarding the patient’s condition, major laboratory and diagnostic findings, treatment plan, prognosis, alternative treatment options, and risks of therapeutic measures.

4. The hospital encourages all patients to question and seek explanations from staff physicians or other hospital personnel to clarify any issue concerning the services they provide.

5. If the patient is to undergo surgical treatment, the hospital requires the patient, the patient’s spouse, the patient’s immediate relation, or a significant other to sign consent for the operation and anesthesia, after the staff physician has explained the reason for the operation, the success rate of the operation, and its potential complications and risks. The operation and anesthesia will proceed only after consent has been obtained from the patient, the patient’s spouse, immediate relation, or significant other. However, if urgently required for the salvage of patient’s life, the operation may proceed without consent, as dictated by law.

6. The hospital is obligated by law to protect the privacy of the patient in regard to the patient’s condition, state of health, and any other private information. The patient may request the hospital to withhold information of patient’s hospitalization from the public.

7. The hospital may appropriately disclose the patient’s condition to the patient’s immediate relation or accompanying family upon request. If the patients wishes to withhold such information from a specified family member, a written request may be submitted to the nurse station or the attending physician

8. In accordance with policies on palliative end-of-life medical care, Changhua Christian Hospital has made available the following declaration forms to safeguard your autonomy: "Advance Directive for Palliative End-of-Life Care", "Withdrawal of Consent for Palliative End-of-Life Care", "Do-Not-Resuscitate Consent Form", "Withdrawal of Consent for Do-Not-Resuscitate", and "Appointment of Durable Power of Attorney". Forms may be obtained and signed at nurse stations. Such declarations allow physicians to withhold aggressive therapies or resuscitation and provide only palliative, supportive therapeutic measures to relieve pain and discomfort, according to the wishes of patients with incurable terminal illnesses.

9. To advocate perpetuation of life through altruistic actions and to support national health policies, Changhua Christian Hospital has made available the "Organ Donation Consent Form" for hospitalized patients. Such form declares the patient's wish regarding organ donation and fully informs the patient's family of the decision.

10. Since Changhua Christian Hospital is a teaching hospital, patients are earnestly requested to cooperate in teaching activities for the promotion of medical education and cultivation of qualified medical personnel. But patients reserve the right to refuse laboratory exams, tests, or any activity unrelated to their treatment. Such refusal shall not have any impact on the attitude of the hospital staff towards the patients or the quality of care they provide.

11. Any comment concerning the hospital’s services may be submitted to the hospital (by telephone:886-4-7238595 extension 3925, email to d3925c@cch.org.tw, or filling out the “Patient’s Comments” form at the Information Desk).